Returns & Exchanges

At Shrine Solutions, we are committed to your satisfaction and offer a comprehensive 30-day return policy for most unused items in their original packaging. If your purchase does not meet your expectations, our streamlined process ensures a quick resolution through a refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location nearest to you.

• 4.
  Receive Your Refund

  Once our quality assurance team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.